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Internet Explorer prob

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Howdy Everybody!
I have a windows 98 machine that is giving me problems. It worked fine till the other day it got a virus. (sorry don't know the name) I cleaned the virus off and had to reload windows. I did not format the system and start over because there is software on it that I cannot find the cd's for. So I just installed it on top of the pervious install. Everything is working fine except for the internet. When I open IE, It says that Explorer has caused an invalid page fault in module unknown. I've dumped all of the network settings and re-installed them and no go. I've dumped the dail-up networking and re-installed it and no go. I've restored the registry to a former date before the virus and no go. I've update IE to the newest version and no go. Anybody got any idea's???

20 replies

by srikrishna

Well,If the virus is a boot sector virus then whtevr u did couldnt help much..okie..now first scan the machine n see any virus is present still..then try uninstall n reinstall the IE..for tht u can check Microsoft Tech Base.
Best Regards
Srikrishna.K

by thechas

When you re-installed W98 did you answer yes to replace all newer file versions with the original?

If not, you may have a mixed bag of old and new files where the new files are not properly registered in the registry.

Here is what I would do:Export and save the registry keys related to the software.

Back up as many DLL files as you can identify that are part of the software.

Delete all the system files in the C: (root) folder.
Delete ALL of the Windows component, IE and OE files.

Re-boot, and install W98.
Restore the DLL files and registry keys for the software.

Install desired Windows updates.
(For W98, I recommend stopping IE updates at version 5.5)

Another option, is to run system file checker (SFC) from the run box and allow Windows to replace files as needed.

The only other thing that comes to mind, is to install and run a good registry checker.
Norton System Works
V-Com Fix-It
http://www.vtoy.fi/jv16/index.php

Chas

by shasca

Check for Spy/ad ware too that stuff is getting really bad lately. Seems like a virus but can totally kill IE. I had a PC that the only symptom was I.E.6.0 took about 20 secs. to open then it was fine. It had about 150 pieces adaware and spybot quarantined.

by pctech26

I was having a similar problem with my 98 machince, and I have a strong feeling that I have found a solution for this problem. I was trying to install a program on a 98 machine, and I received this error "Error Number: 0x80070725 Description: Incompatible version of the RPC stub."

I thought I would fix this error by running Windows Update. I was nervous because all of the 98 machines gave me a page fualt error, and I never solved the problem. I was right it did not work, and I received a page fault error.

So I researched my other error on google, and came across a solution for my 0x80070725 error. I replaced the corrupted files like suggested. When I installed the new file, I notice that it installed a file relating to my page fault. I got excited because I thought this may help me with my page fault issue. I was right. It did, and now I am able to run Windows Update.

Here is the link to the solution that worked for me. I hope it helps you.

http://www.winway.com/main3/support/Resume/Install/RPCStub.asp

by pctech

I strongly suspect that the virus changed or corrupted the winsock files. Your method for virus removal would have little to no effect for a boot sector virus or a memory resident virus. The virus would still be active. Some viruses require registryedits and file deletions, even after removal. The varients of the Klez virus are getting nastier and harder to clean up. Klez will write information about files it has changed into it's own virused files and deleting these files before retrieving this information will leave your system corrupted. You need to use virus removal tools, such as Synamtec's virus specific removal tools, to recover this information and reinstate these files. Klez also requires you to unplug your system for a minimum of 30 seconds before running the virus removal tool. Follow ALL of the removal instructions for the anti virus program and do NOT skip any steps.
This being said, your system is probably still infected or the files are still corrupted. "Slave" the drive on another system and run a virus scan to detect any viruses. DO NOT allow the deletion of infected files until after you have determined which virus it is and the correct virus removal instructions. When all is said and done, you may be forced into a full eraser and reload. You can back up your data first, but applications will need to be reinstalled, unless you recover all the files associated with it and placed into the proper directories. Even then, there are no assurances that they willrun properly.

by cvjack

Re-run the Windows98SE upgrade CD from 'Command Prompt Only' (hit F8 on start-up). You'll have to load CD drivers to get the machine to recognize the CD-ROM drive (mscdex). I always have a few CD-ROM install floppies lying around for that purpose. After Windows finishes installing be sure to load any motherboard/chipset drivers you may have - even if you think they should still be there. After that visit the Windows Update website to do your updates. Hope this helps - good luck.

by will.haverty

If this is a personal computer I would recommend using a program called IEradicator. This program physically cuts the umbilical cord between win98 and internet explorer. This gives you the option to install a full version of IE 5.5. with out the operating system to rely on your internet explorer and vise versa. The program can be found at litepc.com, but I would recommend you downloading a full version of IE 5.5, saving your favorites, important cookies, etc... in a different folder before attempting to strip the computer of the old explorer.

by tjc

sorry to say the best way to fix internet explorer and other windows programs is a complete wipe and reisntall.

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