Windows Forum

Ask something
Discussion Locked

Internet problems please help

0 helpful
6 replies

by afl_girl

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Everytime I click on internet explorer it does not load so i have
to press ctrl+alt+delete and then close down some program named
Arz7090 or Tmo4241 or Cxi4273 or Ptg4335 (it has a different name everytime)
because it is not responding and after i close that down the internet browser opens
what can i do to avoid having to close down those programs?

6 replies

by cxy

Your Internet Explorer might have been trojanized or a virus is active in your computer.

Try opening Internet Options from the Tools menu of Internet Explorer. Then click Delete Files.

Then, using msconfig, see if there are startup items that is unknown or that you do not understand. For safety, just delete them. any legitimate items is recoverable easily.

by crscth

I agree that you might have a virus, or a trojan. Go to Symantec.com, they have a free virus scan and security scan.

by asjwm2

She's the girl with the hungry eyes...
What you probably have is called a script. Google search for "AVG," anti virus group (google.com). Once you locate the virus, then you can look at it to see what the script looks like. Or, you could ctrl alt del, get the file name, and then search for it with start, search for files/folders.
Once you get a virus detector, you can schedule it to run every night at 3 am or something. Or, you could find the group of files that your browser runs when invoked and see if you can find anything funny in there.
You could edit preferences in IE, and "clear the cache" and try to wipe out all the "cookies." Try searching for *.vbs (visual basic script). Those are easy viruses to write. When you find a script virus, it usually has some comments by the author that are arrogant, nasty, etc., so you know it's a virus...
!!
asjwm2

by pljnct_davis

u might want to scan for a virus and after that look at the properties of internet explore and make sure that everything is right....

by wlbowers

Update your av and scan for virus.

You can go to several sites for an online scan.

http://www.pandasoftware.com

Scroll down it's on the left.

Download and run the following.

Spybot:
http://tinyurl.com/ziar

Ad-Aware
http://tinyurl.com/tek5

Hijack This
http://mjc1.com/mirror/hjt/

Remove spaces from url after copy and paste.

The first two do everything for you by defination files. Make sure you check for update before you run them.

Hijack This will tell you what is running and you will need to know what they are before you kill it.

If you find something you can't identify, most you can figure out by the path in the line info.

Use google.com and search for the executable.

Good Luck Lee

This discussion is closed to new replies.