Is a software issue preventing my phone charging? - TechRepublic
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February 16, 2020 at 06:42 PM
tz65n

Is a software issue preventing my phone charging?

by tz65n . Updated 6 years, 3 months ago

I have a Samsung A40 smartphone, less than 2 months old. Usually it charges fine, but about once a week it stops charging completely, and does not recognise the cable, despite trying different cables, power-sources, and moving the cable around to get multiple angles. After about a day, it suddenly starts charging as normal.

is this likely to be a problem with the battery, or is there a software issue going on? I work in a country without access to Samsung support, so cannot take it to be repaired unless its likely to be a simple battery replacement. Any help appreciated!

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