Study of IT projects report that 80% fail. This rate is by itself overwhelming and deserves some definition. We need definition so that risk can be assessed and determine what variables affect success more than others. I am interested in the IT costs as part of the enterprise, project, product and/or service of both successful and failed efforts.
I am searching for data and information that discusses or presents the cost of IT as a percent of the Cost Of Goods Sold for both successful and failed IT projects, products and services. Of equal interest would be the percent of IT costs relative to product and/or service development versus process development. Product and/or service would be those costs spent in terms of developing a productand/or service for sale and for process would be those IT costs to run IT (ERM, CRM (BI), KM, etc.) systems to sell the product and/or service.
Appreciated would be any specific and first hand values and/or reference (urls) that can be used to reference actual results. Recently the number of dot coms are failing and the layoffs are significant. If you would like to include your ideas for failure and/or success, please do so but try to stay as close to the executive (CIO) perspective as you visualize the situation.
Future effort will include attempts to separate IT costs by hardware, software, personnel and resources (outsourced) dollars. If there exists information of this definition category they also would be appreciated.
Anyone interested in speaking by phone is invited to call or give me your number and time to call in an email. You will have the opportunity to decide if you would like to be referenced in the article to be developed on this subject. In this way you ultimately will be helping yourself and your IT community.