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Java Error

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by black2bak

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I'm attempting to access a Bank's Trading Demo site & at the final hurdle encounter this error message :
10021
Initialization Failed
netscape.javascript.JSException: null

I'm running XP/SP2, have pop ups allowed....current Java version: 1.4.2_06 (buildb03)....any thoughts? or possible cross checks I can perform?....this glitch even has the site techie guy's scratching their heads!!

3 replies

by pt242

i have a question, what browser are you using? i had a simular prob with ie6 and i installed mozilla and now java progs work fine.

by martin simons

I have a stupid question for you, that I am sure the site techies also asked you, but do you have java and javascript enabled in your browser. Judging from this error you will need both, as it seems to be an applet attempting to access/execute javascript.

by black2bak

indeed it was a problem with Java access, which they eventually solved - I am running IE6.

all the normal/obvious checks were intiated prior to them resolving the issue.....now working fine (fingers crossed).

Thank you both for your answers & advice - much appreciated!

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