I work for a public school district. In June of 2006 they bought me an ACER Notebook to use for classroom use since my class is away from the main campus. Cost about $1300.00. The notebook never seemed to work correctly, problems with serial ports and projectors, wireless system, closing and opening programs, and etc. In May, 2007, before the warranty expired, the notebook/laptop crashed. I took it to our tech department and it stayed there. Nobody looked at it or called ACER. Becoming frustrated I bought my own laptop and have lived happily ever since. The Acer Notebook was given back to me to do something with it.
What should I expect ACER to do? It crashed during warranty and I can prove it. My most recent communication with them indicates they would like to have $500 to fix it. I don’t feel that it is worth it to fix for $500. Should I continue to pursue this issue or just leave it alone? The first laptop my wife and I bought was an ACER and has worked great the last six years.
Thanks,
Joe Davis
West Plains MO