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Make users happy with error handling

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by maryweilage

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How does your site approach error handling, as featured in this week's Design and Usability Tactics e-newsletter? Do you think the author'Jim's advice presents a good case for why error handling is an important way to retain customers?

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by bjhewson

This is a good write up. Certainly worth keeping in mind when designing. Further pointers in this would be very welcome.
Best wishes
Brian

by jim kukral

Thanks very much Brian. I'll certainly try to follow up with a more detailed column in the future. Anything specific you have a question on?

Jim Kukral

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