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Missing Dialup Connection in XP Pro

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by simplepc

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I recently upgraded a laptop form XP Home to XP Pro so I could log onto my work domain, now when I try to set up a dial up connection using the wizard all the modem options are greyed out and all I can use is the permanent LAN connection, which is fine at work but of no use at home

3 replies

by dustyd

In this scenario, it probably would be best to use a hardware profile for work, and another for home using the modem. You would be prompted at startup which one to use. You can add the modem to the home profile, and disable it in the work profile.
Set it up in System Prop, Hardware, Hardware Profiles. Check the status of your modem here, also under Device Manager.

by jasonbis

I am not sure of the exact screenshots for XP but they should be very similiar to this. Right-click My Computer and then click Manage. At the bottom, click the plus sign next to Services and Applications. Then click on Services. In the right pane, right-click Remote Access Connection Manager services and click Properties. Under the Service Status, click Start and also make sure Startup Type is not disable. If it is change it to manual. Then right click on My Network Places and click properties.Go back into Make new Connection and all options should be available now.

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