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Mobile Maestria doesn't work...stay away

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by telecomdude911

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Stay away from these guys....

A couple of years ago I got a demo on their solution to manage wireless invoices in canada....looked good, but when I started to work with them I realized I made a big mistake.

The software is broken, they don't have anyone to support it, and getting out of the contract is a nightmare. I'm lucky not to be fired to recammending these jokers.

STAY FAR AWAY.

I've spoken to a couple of their customers...all having similar stories.

4 replies

by frederikdelvael

Have you ever heard of Accountabill based in the Toronto area. They do have real customers who are satisfied with the services. They also designed and maintain their own platform to provide the services.

Frederik Delvael
Consultant
frederikdelvael@yahoo.com
St- Lazare, QC

by l.bissonnette

In Canada, solutions to manage your monthly bills generated by Bell, Telus, Rogers, etc does exist. It all depend how much your company is ready to invest, at the same time, it must be compared with the savings this tool will bring you. A good supplier will deliver what he has promised, unfortunately they dont all meet this MUST criteria. We have been helping customers in that sense, we do not sell a tool, we direct customers to the best according to their requirements.

by jaicyb

Hi Telecomdude911 (Fran?ois is your real name, right?)

My name is Jaicy and I've been working at Mobile Maestria for the past two years. When I first received your message, I thought it was from a customer. I was very suprised to find out that you worked here for three months back in 2008 (not very clever using the same email).

I'm the one who replaced you and I must admit that until yesterday, my perception of you was good. However, I was told you were very rude with our customers via email that why you got yourself fired.

Please disregard this fake review from an ex-employee.

For anyone reading this and want the best wireless expense management, don't hesitate to contact us. We guarantee lower costs on your wireless bills and excellent customer service.

For further information, please visit our website at www.mobilemaestria.com

by telecomdude911

Hi Jaicy....I guess you wised up and left the company, congrats.

It's been a few years since I left, and forgot about this post, but guess what....nothing has changed!!!

Normand was probably looking over your shoulder while you wrote the message. As you know, the guy is a weasel. Everyone he sold too got burned. The whole thing is a ponzie scheme, except they are having trouble screwing enough new customers to replace the ones that are dropping off. It's no wonder he wants to sell in Ontario so he can start all over.

For people reading this now, know that I tried very hard to support customers, but Normand told clients whatever they wanted to hear in order to get them signed to a contract. Once they were locked in, they were stuck, and we were stuck doing tons of manual work to keep it glued together.

I talked to some people in the wireless biz and heard almost 5 years later THIS IS STILL THE CASE.....more stories that the client and employee turnover is killing the company. No one has a good word to say.

If you are looking at these guys talk to their clients, talk to the competition, just don't sign up blind.

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