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Modem Hangs Up Before ISP Answers

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by je27 1 view

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When dialing ISP modem dials, but then disconnects before the tones from ISP begin. Listening from handset I can hear the tones begin just a second or 2 after modem has disconnected. Tried both a hardware ISA modem and a software PCI from 2 different locations (just in case of lines). Exactly the same result on all accounts. Probably going to reinstall DUN.

5 replies

by pattyc

Have you tried disabling the "Hang up after so many seconds of no answer"?

Go to control panels (if you are using Win98) and under Modems click on the properties button.
click on the Connection tab and uncheck the box "Cancel the call if not connected within (?)seconds".
Ok your way out, and try again.
(If you are using another OS let me know)

It might be an INIT string to help your modem that you will need, but without knowing too much about your system and modem, I wouldn't know which INIT string to give you to try.
Hopefully this will work for you.

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