Moto Q- won’t load/save pics

I have a motorola q and when i click on pictures in internet explorer the pictures won’t show. there isn’t a red x just a white screen. also when i try to save a picture it says error: cannot save file. This was working fine a few weeks ago. i didn’t install anything i just have been using it normally.

Anyone know how to fix this very annoying problem? I’m about to break the q in half and say forget it and use my old phone lol