mouse freezes with Windows 10 ver 1909 and above - TechRepublic
Question
September 4, 2020 at 08:46 PM
jg enterprises

mouse freezes with Windows 10 ver 1909 and above

by jg enterprises . Updated 5 years, 9 months ago

I have a DELL Laptop series 3000 which came with Windows 8.1 originally. I updated to Windows 10 ver 1803 with no issues. However, since updating to ver 1909 or 2004, the mouse (or the touchpad) freezes as you scroll across the screen. It works fine in Safe Mode but not in Normal modes.
I tried:
1-turning off every service I can, but the problem persists.
2-Installing new drivers.
Any suggestions would be welcome.

All Comments