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MSHTML.DLL & KERNEL.DLL ERRORS

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by featsfanbob

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I'm supporting a user who is running Windows ME. While using Internet Explorer 5.5 he is constantly running into MSHTML.DLL errors which forces him to close the browser and re-start Internet Explorer. He will surf a while and then a KERNEL32.DLL error will pop up. I have tried repairing Internet Explorer via the Add/Remove Programs screen and I have tried re-installing Internet Explorer 5.5, all to no avail. Can somebody please help me?

9 replies

by dmiles

The MSHTML.DLL is a page fault error that points to how web pages are displayed in Internet Explorer
Click Start>Settings>Control Panel,double-click Internet Icon,select General click Accessibility.Click format documents using style sheets,check box to clear,click OK
Restart,Click restore my active desk top
The second part KERNEL error is pointing towards a faulty memory error
You may have to restore to your previous IE.
ref-http://support.microsoft.com/support/kb/articles/Q194176 and Q178689
There are no patches and this problem one other option and it is to reinstall the operating system.

by shanghai sam

If you are getting a kernal32.dll error your basically screwed. The only true way to fix a kernal error is to format reinstall. Dirty installs will NOT fix them. You will still in most cases be able to run windows but it will be hosed if kernal32.dll is corrupt. You cant replace it or fix it. For information on format reinstall info email me and ill give you all you need to know.

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