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msi error message

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When I try to install the new Earthlink Total Access Software I continually get a error:

Earthlink common.msi returned 1612

Anyone know what this error means??

Thanks,
Alan

5 replies

by cg it

humm a guess would be that if you have any antivirus software running that has script blocking, you might get that error. Try disabling any antivirus software you might have running.

by mra2

Still did not work. Turned out there was some problem with Operating System. Had to format drive and re load from Scratch....

by dmiles

ERROR_INSTALL_SOURCE_
ABSENT 1612 The installation source for this product
is not available. Verify that the source
exists and that you can access it.

by mra2

Still did not work. Turned out there was some problem with Operating System. Had to format drive and re load from Scratch....

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