Discussion Locked

msn messenger 5.0

0 helpful
5 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
hello! i have an msn messenger 5.0, when i start my computer and log on to the internet the msn messenger ads says that there is an upgrade to my messenger then they ask if i want to upgrade. and i said yes. then after upgrade i tested the new msn messenger and the program would not run anymore. it says ?windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item?. What happened???? I thought this was an upgrade, I never thought that it could ruin my messenger like that. Thanks for your help. I need it badly!!

5 replies

by hereinoz

One thing that comes to mind is to uninstall Messenger using Add & Romove Programs, then download and install it again from Bill's Free Software Downloads.

I don't know whether that will fix it, but it is worth a shot.

Good luck

by ann777

What OS are you using?

Are you a "local administrator" of your computer and do you have the rights to install software locally (In Win2000, you'd check in Control Panel --> Users and Passwords --> make sure the account you use to log onto thecomputer is in the Administrator group)?

The "permissions" issue is indicating that you don't have admin rights on your computer. Have you been able to install anything else successfully?

This discussion is closed to new replies.