My bluetooth icon can’t explore my bluetooth place… (dell)

When I enable my bluetooth ratio icon beside the time, it can receive file transfer from device, but I cannot explore My Bluetooth Places and promt out an error message: The path’::{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}’does not exist or is not a directory. But I can open the My Bluetooth Places through open folder manually. Can anyone help and tell me what happen to my bluetooth? Thanks!!!!