NAVMSE Install Problem

The Exchange admin rights may refer to service account create to run Exchange services. Or the service account created to run Norton needs special rights such as admin, run as services, logon locally, etc...
and an account in exchange.
According to your message, the error is

You created a user profile for norton, but this user did not have admin rights to Exchange.
Now you try to run it again and the user you try to create, already exists and may be in use.

One more for you, if it is possible, create this user on your domain first, then instead of creating a user, you might have the option of using an existing user.

I hope you get some good answers on this one, because I know how it feels.

Good Luck!

It definately sound like a service account problem. Check your users and groups for some kind of account that NAV may have created. Try adding the exchange admin rights to the account or delete it and try the install again.
Good luck.

I've run into a similar problem when I didn't create a service account before I even began the install. What I had to do was clean out the garbaged user and service accounts (and their profiles) and start the process over.

I usually try to create a separate service account for each service so if I have to change a password, all sorts of unrelated programs don't stop working.

In this case, I would try creating a NavExch service account and then would add it to the Exchange Administrator'sgroup. It will also need some user rights, certainly the right to log on as a service, but perhaps some others as well. Initially, I will usually err on the side of giving to many rights - I can straigthen out the security when I get it working.
Hope this helps!

paul