my computer(dell inspirion 530a) has a virus, i have no anti virus, because 98% of the time im playin WoW, or one of many steam games. well the %2 now has my computer infected, i have no important info on it. just lotsa games which can all be reinstalled. so heres what i did after i disconnected it from the internet
action 1 : try system restore
(result) : system restore non responsive
action 2 : bring up task manager
(result) : task manger does not pop up but shows it should b there on the shorcut thingy
action 3 : tried booting my factory OS reinstall disk. tried making it the only available boot device, first in boot order, and booted directly from boot menu
(result) : this happend for all the above
No Boot Device Available
Sata-0:installed
Sata-1:installed
Sata-4:none
Sata-5:none
ALSO: while booting from cd/dvd drive the drive is moving so fast its shaking the computer, its never done that before.
ALSO: i tried switching sata cables around like someone said to in my last post, still get that error, with a diffrent sata installed
ALSO:i have successfully reformated this computer with this os disk 3 times in the past 3 years.
ALSO: i thought to test it to see if it worked at all, i tried my norton disk, a few movies a fews music cds, some game cds, and my adapter cd, interestingly enough it recognized 1 of the game cds and my wireless adapter set up cd, but nothing else.
action 4: i try installing norton360
(result) no disk found
EDIT: no idea how i forgot this
action 5: boot in safe mode
(result) it loads up the files, then black screen 3 minutes later another black screen, only with safe mode in the corners, and no way to do anything. tried this will all 3 safe mods, the option to start with command promt is the only thing that did anything, same black screen with safe mode in the corners, still no way to do anything, but command promt is up
after those 5 actions ive come to the conclusion that either my cd/dvd drive has finally died, or the virus has done something to its drivers to prevent the user from installing antivirus or reformatting the harddrive.
which brings me here to ask the great population of the internet for help.
i could take it to the tech shop here, but there the only one anywhere near, and they charge out the frame, 160$ for me to take my computer in, have them fix it in 10 min and then hold it for 2 days to charge me more. i cant afford that, and i have a decent knowlege base on computers, and determination.
so heres my questions
1) is there a way to find out if my cd/dvd drive is shot, or if a virus has somehow messed with its setting in a way, causing it not to read anything.
2) i have the os disk that came with my computer, but if my cd drives shot, or just disabled. it does me no good, but i noticed the option to boot from removable, i have a second computer at my disposal, but its not exactly mine. when i pop the bootable os disk in this computer its not recognized, so is there a program that would be able to recognize it and be able to put it on my flash drive.
3) even if i get the program on my jump drive, will my computer recognized the device/program as bootable.
4) is there some sorta user agreement that i would violate by trying to rip the os reinstall programm off the disk, its not like im trying to rip the programm to give to the population of the internet, i just need to get it to another possible bootable device
5) like i said i have access to another computer, would it b possible to like use norton 360 offa this computer to maybe scan for the infection on my other computer.
6) ive been to the local tech store, and what they do that takes no effort on thier part (but i guess requires enough of there “time” to charge u 100$+) is they have a second computer (and im using logical deduction from what i witnessed for 5 minutes.) it seemed like they used this second computer to reformat the hard drive of the “infected” computer and then reinstalled the os. which i mean it takes like 2-3 hours to do, but they dont spend more than 5 actually doing anything. so is there a way i can do that( even if its extremely conveluted)
IF YOU ACTUALLY READ THIS, AND PLAN ON RESPONDING, ANY HELPFULL INFORMATION WILL BE HIGHLY APRICIATED.
ive exausted my expertise on the situation, and i sincerely hope there is someone out there willing to help, im eternally gratefull for anyone who helps, and if u want to go the extra mile, i have a cell device if you were willing to actually talk me through doing any of this, im a nice knowlegable individual, im hopelessly lost, and seeking any wisdom on this matter.
and again i REALLY appriciate ANY helpfull information.