https://www.techrepublic.com.com/5208-6239-0.html?forumID=52&threadID=172700&start=0
I need to communicate better/faster with the end users during outages of various sorts. My idea of the solution is some sort of program that sits on each workstation as a service, listening for status changes. The systray icon changes color and/or pops up a communications bubble when something happens.
The admins can editing the alerting status and message, which then updates to everyone’s desktop.
Anyone know of something like this, or have a better suggestion?
The broadcast email or voicemail thing isn’t good for us, we’ve had 3 exchange outages recently (some human error, today’s was the switch port going funky) which rules out those methods of communication (voicemail is stored on exchange).
Walking the floors is impractical. We were talking about a web page to tell everyone to look at, but it’s a bit passive for alerting…
Any ideas are welcome. Please feel free to hash out ideas in discussion along with posting in the Q&A section.
I’ve only asked 2 other questions, both for 50k in points, and I gave the awards each time. (trust me, I’m good for the points…)
Thank you all for your participation.