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Net Use error

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9 replies

by chebron

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I have a user that is trying to use the Net Use command, but is receiving hardware errors
when she tries to connect to the server. She's able to access the internet and ping Yahoo, but when she tries to ping the server she's trying to connect to she get a msg saying hardware errors. Any suggestions?

9 replies

by lewey04

Well without knowing what the hardware error is it is hard to say. However, it sounds like a name resolution problem. Have her try to ping the server by address and then by name. If she can't ping the server by name then there is a name resolution problem and you need to check the Wins and DNS setup. Good luck!

by al.farland

Check to see if anyone can ping or connect to the server in question and verify the tcp/ip stack on the server is okay.Possibly remove and reinstall TCP/IP. Run traceroute? Is a router involved?

by tony beresford

I use "net use" a lot, and could probably answer this easily if I knew what the error message was. Please post it here.
I can say with some confidence that it is not a hardware fault.

by sfo farmer

Try this from a command prompt on the users wsn: net helpmsg xxxx (xxxx being the number of the net use error) it should give you more specific info.

If possible- remove and re-install the NIC drivers first and then remove and install TCP/IP-G'Luck! SFO

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