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by qpeabody

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I'm having a network issue. 2000 is recognizing the NIC, and it's working properly. The problem is, for some reason, I'm unable to access the internet. I think I've pinpointed the problem. A user installed netradio on the computer and 3 days later, he lost access to the internet. I'm thinking this either turned off or on something in the registry I've removed the application and have uninstalled the NIC and allowed 2000 to "find new hardware". I've compared all settings of NIC to a similar pc in the same area, and still nothing. My questions is, is it possible to reinstall 2000 w/ out lossing any data or other settings, like w/ 95/98. Just install over current version and repair registry damage. I'm aware of the repair option of 2000, but have only used it once.

Also, is there a way to turn off Autoconfiguration IP Address function, or will it turn itself off when the NIC finds the DHCP Server?

3 replies

by timwalsh

Having an IP address that is not part of the subnet that the computer is connected to will also prevent you from accessing the Internet. At those times you can't connect, run the ipconfig /all command from a DOS prompt. This will tell you whether you are getting an IP from a DHCP server or from the Autoconfiguration function. Normally, the autoconfiguration function will only apply an address if the computer is configured to use DHCP, but cannot communicate with a DHCP server.

Hope this helps.

by qpeabody

I'm already aware of that. The user downloaded something and it's blocking internet access. Thanks

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