Hi,
I just wanted to relate a recent experience I had installing Symantec’s Antivirus Corporate Edition v9.0.3 onto two Windows 2000 machines.
Both were Dell Dimension 4100 machines, running Windows 2000 SP4, fully patched. After a removal of the previous client software v8.1 NAV, & a reboot, the v9.0.3 client was successfully installed as a managed client. Upon a restart, the machine yielded a Blue Screen of Death w/ an error message, “Unimplemented kernel mode trap has occurred”. Then it would reboot itself and repeat this cycle.
The solution was to remove the new client and reinstall the older client software(v8.1) again.
There was one note on Symantec’s knowledgebase where someone else experienced an “Inaccessible Bootable Device” with her Blue Screen of Death. This is the same message I received on the second machine.
The woman in question noted that this occurred on a Windows 2000 Server (not in production, thankfully) and two Windows 2000 desktops..all HP equipment.
Has anybody else encountered this on other Windows 2000 machines? Symantec seems to be mum about this occurring, with not acknowledgement yet.