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I am working on a new Dell workstation that has XP Home for the OS. I am attempting to install some AV software however I receive the error message ".exe is not a valid win32 application." I just loaded the exact same application on another workstation and the install went fine. Any ideas? Thanks!
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idea one: try to scan for virus first via the website from norton.
http://security.symantec.com/default.asp?productid=symhome&langid=ie&venid=sym
Else it's a cdrom problem, as described at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321641
or it's a 64 bit xp problem as described at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;298218
i would try to burn a new cd, or to install it via a network (if you have one)
Leopold
by pierrejamme
If it is a 64bit application like the Blaster patch you will get this error. for most XP computers you need the 32bit version.
by sgt_shultz
that's pretty weird. did you try uninstalling and reinstalling? and you are installing with at least local admin rights?. is the problem dell at the same sp level as the one that works? maybe you need a compatibility patch or something...(Windows Update/recommended patches)
by tobrahs
I scanned for viruses and the system was clean, there were no conflicts with the cd-rom and the OS is XP 32-bit. One point I did not mention was that I downloaded the software (not that it should make much difference). I resolved the issue by putting the system on a network, burning a cd of the download and then installed it from cd. Any ideas as to why it occurred?
by tobrahs
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