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NT and scsi

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Nt 4.0 ws. two scsi cards. 1 for cd 2 for hp scanner. instals fine connect the scanner and boot up get BSOD. remoove the scanner bootup cd wont work. what is this? I have turned on the service I have all the updated driver. it works fine in other NTWS pc's. I am pulling my hair out! please help

11 replies

by ithink2020

Another thing to look at is your computers
BIOS setting. I have problems with this in
the past. Alot of the time all you need to
do is change the device order in the BI

by butlerchuck

thank you foryour input, but we have already checked these options. The thing that I dont under stand is why every thing is fine intill you connect a device to the card. After you connect you get BSOD. Also we are not dasiy chaining. I checked to make sure the device was not terminated. It does work on other 4.0 WS. I can not find any thing in tech net aboutthis or at the HP web site.
I work at a large firm and we use sevral scanners. It must be somthing simple that I am missing. Thankyou agian, and please give more advice.

by z

Does the same scanner BS another machine? Does a working scanner off of another machine BS this one? If it BSs on boot with the scanner attached, then it's the scanner driver or the card driver dying when being initialized by NT. See if you can find any difference between it and the other machines. The other thing is to try to put it on the other card that has the cd on it. If not, call HP. They may have some ideas on what's up. Make sure you tell them that you reinstalled nt from scratch otherwise they'll tell you to do that first.

by butlerchuck

Some times I type to fast. We took the scanner from WS 4.0 PC and hooked it up to the exact same type of PC. same os and every thing we diffrent scanners that seem to wrok fine on that pc. I am going to send the scanner back to HP and get another one.

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