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OL2K User not receiving all email.

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by wstoffel2 1 view

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One of my users is not receiving all of her email. Symptoms, other than no message, are not consistent. She will receive email from some staff, not from others. She will receive email from outside sources, not from others. The next day or the next 1/2 hour, the order may change. Those she could not receive from, she now can. Those she could receive from, she now cannot.

She seems able to reply and send fine. I can't pinpoint a consistency in the problem.

Any ideas?

3 replies

by strong002

Try deleteing the mail account from your server and rebuild it. If you are running exchange you can go thought the logs and track messages, but I do not believe this will help you. Your best bet to to rebuild the mail account that way you know it isconsistant with the other ones in configuration.

by wstoffel2

I tried it in this case and it didn't work. I still don't know what was wrong, but it's okay now. It seems to have fixed itself. Another one of those mysterious "magic" solutions that leaves me wondering what was wrong in the first place.

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