Okay. I had to install something on a user’s computer running XP. It worked when I was logged in as administrator on the local machine (can only install if admin), however, it would not work under the user’s profile. It would come up and hang. I thought it was a profile issue and wanted to blow away the profile on the local machine and pull it fresh from the server. Most people have been made aware by management that you should store all documents on the network drives rather than the “my documents” on the hard drive. This user was not informed. I guessed as much and asked her if she had anything in her personal folders or stored on the hard drive that she needed to move onto the network drive. She said that she didn’t. I blew away the profile and got the fresh one. Not only did the software I was installing not work, but this morning she wanted to know where all her documents went. I did a system restore to the point before I deleted her profile and installed the software. It brought back her folders, however none of the documents made it back. So aside from the ever annoying problem of end users, does anyone have any ideas of how to get back the documents?