Hi all,
The automatic replies sent by one user is not working as intended.
Senders will get multiple OoO replies when they should only receive ONE even if said sender is a member of many distribution lists. I’ve tried switching this off/on when managing the user from ECP but this didn’t work at all. When turned off, no OoO reply is sent. When I turned it back on, the same unwanted behaviour persists. I can only guess that the user created some rule but from ECP, I cannot substantiate this guess.
Another peculiar thing I noticed is that when I attempt to send an email to this user, I don’t see any MailTip in my Outlook Client at all and the user’s status is that he/she is “Away (5 hours)” This should read “Out of Office (5 hours)”
I was also flabbergasted as to why there are little to no resources on this issue anywhere online so I was hoping someone here can shed some light, please help!
Particulars:
Exchange server 2010 on Server 2008 R2 Enterprise
Outlook 2013 on Windows 7, 64bit