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Outlook 2002 hangs

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3 replies

by whatnetever

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Hi everyone,

I have a user whose Outlook keeps hanging and eventually freezes up the laptop. He's on wireless connection to our Exchange server. He says that this happens all the time, with a message: "Retrieving information from Exchange server... 99%). It would stay there for a long time and sometimes it crashes. I thought that it might be due to slow connection, or maybe his inbox is too big. What do you think? Any thoughts are greatly appreciated.

Thanks,

Scotch

3 replies

by dmiles

Check the user system to see how much space is being used up for email,the problem may exist because as you mentioned the user in box may be close to limit in storing other email messages.

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