I need help in trouble shooting an Outlook 2003 problem. When using Word as email editor, Outlook will hang as soon as any control which opens WinWord is activated. Subsequently, WinWord has to be terminated from the Task Manager. Everything works fine when using the built in Outlook editor, but not the Word editor.
I’ve tried all of the suggestions I’ve seen on the various forums, e.g.,
Disabled all Outlook/Word Add-Ins
Disabled antivirus
OLE registration via Run command (regsvr32 c:windowssystem32ole32.dll )
Deleted normal.dot
Renamed normal.dot
Uninstalled/reinstalled printer
Deleted .tmp files
Re-installed Office 2003
Ran Office Detect and Repair
Ran CCleaner
Defragged C
Defragged Registry
I’m running the full Office 2003 Pro suite on WIN XP Pro(w/current updates), Pentium IV, 1Gb RAM.
I also have a late model Dell Inspiron tied in on a Home network and both computers exhibit this same Outlook/Word anomaly.
I’m out of ideas. Maybe there is a corrupt registry key or something like that. I’m dreading a reformat.
Any advice deeply appreciated.