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OUTLOOK FAILS AFTER XP INSTALL

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3 replies

by steveng

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I HAVE OFFICE2000 AND HAVE JUST UPGRADED FROM "ME" TO HOME-"XP", MY OUTLOOK AND OUTLOOK EXPRESS BOTH NO LONGER WORK. I TRIED TO REPAIR FROM MY OFFICE-CD BUT IT SAYS I HAVE THE WRONG SERVICE PACK AND STOPS.
ANY SUGGESTIONS? IS MY OFFICE CD THE WRONG PLACE TO LOOK?

3 replies

by thechas

Try running Windows update.

There are a number of 'bugs' in XP that are corrected by updates from Microsoft.

After completing Windows Update, run an Office Update.

Chas

by sfc_gijoe

Backup your files and do a clean install of XP. Then reload all your apps. I avoid upgrades at all cost.

by jac66

I agree with answer 1, use microsoft web site and update your OS, then on thier home page there is a link at the top for office updates too. difficult to help without knowing what the error messages say etc. formatting your HD and installing XP from scratch is a good idea too.

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