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Outlook on VPN

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3 replies

by yimsemail 1 view

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OS = XP
I log on to a VPN through the internet which works OK, however upon opening Outlook and typing in user, domain and password I recieve an error " log on cridentials incorrect ". I have verified these and host name with sys. admin. I believe the problem is an Outlook setup issue but cannot find. I have this setup on a Win9x hard drive which works.

3 replies

by dennis london

I too connect to my corporate network via vpn but have not had any issues with using Outlook 2000 on XP. When I connect, I am required to fill in my user name with the domain (domain/user). Have you tried this?

by dollymadison

Sounds like the VPN server that authenticated you as a valid user and the Exchange Server (or whatever other type of mail server is used) have synchronization problems. One appears to have a different set of creditials (about you) than the other and you're not getting the "pass-through authentication" that usually happens. I've seen this when a person has recently changed their password; at which point, the mail server doesn't recognize the credentials. If either of these servers is a Win2K server using Active Directory, sometimes it takes a while for these changes to replicate out.

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