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Outlook Web Access columns

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by peteng25

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At my company, OWA opens up (usually) with the standard fields: '!', ..., 'From', 'Subject', 'Received'.
On one user's mailbox, the field 'Received' is missing, and is replaced by the field 'Sent'.
I have looked but cannot find a 'Customize fields...' as it seems to be available only on the Outlook client. I did read somewhere that to implement changes, XML coding would have to be done on the Exchange server.
As I am sure that this field substitution wasn't done intentionally, how coud I fix this?
This is causing the user much frustration, any help would be appreciated

5 replies

by rahouseholder

Check the menu across the top of messages. Under "View" verify that it says "messages". It is more than likely set to "Sent to"....

by drummerb0y

There is a filter view next to "Inbox" at the very top of the window, which probably says "Sent to" in your case. Click on it (it's a pulldown) and change to "Messages". You would not believe how many times in the Outlook client and Outlook Web Access I've 'fixed' someone's email by simply resetting the view filter. They literally freak out because they think all of their emails are GONE! ;)

by briandconnell

I couldn't find a View button or icon in my OWA interface/display, however .... the version I have, Microsoft

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