Pager Blues - TechRepublic
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March 10, 2005 at 03:17 PM
bruce_all_mighty

Pager Blues

by bruce_all_mighty . Updated 21 years, 3 months ago

It was brought to my attention by my help desk lead that the pager rotation is becoming to much to deal with. We’ve tried everything alternating schedules even offering pager pay in addtion to overtime. For the most part my techs are pretty happy with the exception of this one thing! What’s the best way to deal with after hours pager support so both users and techs are happy?

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