Windows Forum

Ask something
Question Locked

Presario v6000 wireless problem

0 helpful
4 replies

by akheron

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Ok the wireless device is shown as "unknown" in the device list, and even after installing the drivers it still does not work or recognize it as a network adapter. I tried updating the bios, switching on and off the wireless switch, reinstalling windows, opening up the laptop and making sure the wireless card was in snug.

None of it worked, and note that this happens on both Vista and Windows XP. Im currently using XP. Windows is seeing the device, it just doesnt know what it is, so i feel like theres a way to fix this. Note also that when i reinstalled windows the wireless worked for a little bit and suddenly is now once again seen as an unknown device and wont work. Any help would be much appreciated.

4 replies

by robo_dev

to me it sounds like a failing wlan adapter may be the case.

To rule out driver issues, get a bootable Linux CD such as Knoppix. If the WLAN works fine for an extended time period under the Linux OS, then it's not a hardware issue.

Live CD links:
http://www.frozentech.com/content/livecd.php

There could be a software conflict, so a virginal reinstall of Windows XP install may work. Obviously this is not a good or easy solution.

But starting with a Linux 'live CD' will allow you to determine in about an hour if it's hardware or software, which is a good start.

by nepenthe0

If so, here are some ideas for you to consider:

1) Check your laptop power management. Is there a timeout for the wireless adapter? If so, configure your power management so that the wireless LAN is always enabled and powered.

2) If you have a proprietary wireless chip driver installed, disable the Windows Wireless Zero Configuration (WZC) service: Control Panel > Administrative Tools > Services > Wireless Zero Configuration [right click > Properties > Disabled].

3) Check for an updated proprietary driver for the wireless adapter at the computer manufacturer's support webiste.

4) Try disabling the proprietary driver and enabling the [i]default[/i] Windows driver.

5) When none of this works, consider a USB wireless adapter:

http://tinyurl.com/3vs8r7

If the Linksys adapter works, just don't bother powering-on the internal wireless adapter.

Hope this helps.

Rick/Portland, OR

This discussion is closed to new replies.