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Printer will not register on the Domain

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5 replies

by tejota 2 views

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My company uses color copy machines that also are used as printers. These copy machines come with their own controller that does the spooling for the print jobs. When you first install one, it automaticall comes up on the network and registers itself in the Server Mgr. We have one printer though that will not. It is on the network because we can ping it, print by ip address and the sort, but we can not attach to by the network neighborhood. We get an error that says it is not on the domain. Any ideas?

5 replies

by gigelul

In network neighborhood you see other workgroup than your domain?
These printers can be reset to factory default?
From where you know the IP address if it is not registered in domain?
Try to add this printer in Server manager if you know the MachineName.
Maybe these give you some news ideas. I don't work with this type of machine.

by simon

It maybe a daft suggestion, but have you shared the printer for the others to see it?

I always start with the obvious first :-).

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