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Printing lockups

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by homeshop

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I take care of a subnet of a very large NT network with Win95 clients. We have serveral HP 4000 printers that run well at this location. But out of the 30+ computers, about 4 will lock-up when printing from verious applications. I have deleted and re-installed the print drivers and re-imaged the hard drive which causes the problem to go away for a while.

Right now the only "fix" is to have the use reboot but doing this sometimes 4-5 times a day is not nice.

All the other users do not have the problems and most users have the same model of PC. The network is tcp/ip with a local BDC which also is the print server. Any ideas?

4 replies

by thegothicedge

I would suggest testing the network cables and LAN drops. after that sometimes HP printers are fickle about printing through print cables that are not HP ones. Other then that I would check file and print sharing for Microsoft Networks, I have been able to delete this and reset it up and it has remedied that problem on varies occasions

by stngfan1

When you install these printers, does the program called JetAdmin get installed ? This program is sometimes installed because of the network. For me it's causes more problems than it's worth. Most users don't needed it. Go to HP website and download the driver only.

Good Luck
TM.

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