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Printing problem...

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7 replies

by otura 1 view

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We have a NT 4 network with single domain model... 1 PDC, 2 BDC... Service Pack 6...

At the PDC, that is working as a small file and print server, we have an HP LaserJet 2100...

It works fine, but sometimes, when a user tries to use a resource(a shared folder or the printer) he cannot do it...

The error is something like (we have the spanish version): The remote system cannot stablish aditional connections.

The only solution to this is to go to the PDC system properties and look the connections window... once there we have to close manually all the connections that have been idle for a while...

Usually, when this happens the servers has about 30 connections (counting active and idle).

Thanks a lot in advance to everyone whishing to help... :)

7 replies

by nt/2000/sql

It's seems like you're short on licences. To figure out if it's true have a look to the system and application logs and see whether the Licence service logged some errors ( something like : there was no more available licenses... ). You should keep in mind that a client connexion counts even if the user is not actually making use of the file and print services ( idle connexion ).

It's seems like you're short on licences. To figure out if it's true have a look to the system and application logs and see whether the Licence service logged some errors ( something like : there was no more available licenses... ). You should keep in mind that a client connexion counts even if the user is not actually making use of the file and print services ( idle connexion ).

by otura

Mmm... sorry, I forgot to comment it 'Per seat' license model, and users can keep loging on the system... so it doesn't seems to be a license problem...

Thank you anyway.... :))

by otura

No, we are not runing any software needing license configuration on it....

by stuff

Just to pitch in a possibility, try removing the existing driver and install a simple 'LaserJet'. That'll give us the option of ruling out the printer driver.

Infact does the same occur when you have no printer installed? Hp drivers can do funny things...

Chris

by otura

We have just solved our problem... it was related to the backup agent that was not closing the connections...

Anyway... thank you to those who tried to help...

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