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Printing problem from DOS-based prgm...

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Here goes: I am running Win98 on an old Dell P200 desktop. There is a DOS program that I use for templates in a bookeeping program. The printer is a HPDeskJet 1000C and it is the primary Windows printer. The driver is updated to the latest one from the HP site.

The problem I am having is that whenever I try to print from the program, the machine either locks up, the print job is finished, or at other times nothing happens at all. I am starting to think that the HP Spooler has something to dowith my troubles because usually that will lock up as well.

I have tried changing the driver inside the program, I have also changed the settings of the parallel port (including using ECP)in the BIOS. (As well as uninstalling the port, printer, and re-installing them both). Would it be a solution to use a bi-directional cable, or might it have something to do with the spooling process? I have tried a great many things.. Thanks for your help!!

Signed,

Problems Printing in PA...

:-)

4 replies

by ctmarlin

First I would boot to Dos only: before going into Windows. Run your program and print a form, however your printer may not print in true Dos. If it does and it works good then do it this way.
Second try to change your printer settings from RAW to EMF or the other way. also check to see if your printer has memory and that it is set in the print driver section for memory.
Third install another Dos program and see if it will print ok in that program. That will let you know if the problem is the Dos connection from Windows or if it's your template program.
Try another printer thats not the same model.
Hope this is of help to you.

by emcs

Go to: http://search.support.microsoft.com/kb/c.asp?ln=en-us, which is MicroSoft's Knowledge Base Search.

Look at the following articles:

1 Q128345 - Troubleshooting Printing Problems in Windows 95/98/Millennium Edition
2 Q133152 - Common Windows 95 or Windows 98 Printing Questions and Answers
3 Q258878 - How to Print from MS-DOS
4 Q137726 - Cannot Connect to LPT4 with Client for NetWare Networks
5 Windows 98
6 Q191516 - Cannot Print in Windows
7 Q243075 - How to Troubleshoot Network Printing Problems
8 Windows 98 Second Edition Printers.txt File
9 Q184075 - Description of Microsoft System Information (Msinfo32.exe) Tool
10 Q191518 - Windows 98 Network.txt File

Some of these articles may not apply to your situation. In some of the articles, it gives you a second article to look at. It will take some time, but you can step through these artilces. I would bet that the answer lies in here some place.

Good luck. Sorry I did not know the exact answerfor you.

dennie

by flan

trust me p200 is not old. p133 is. anyways, just make sure that the printer is captured by LPT1 port. cuz dos programs print to a port. it's under printer properties. should be easy to find. and make sure that the dos program prints to LPT1 (i'm also assuming that this printer it connected directly to your pc)

by tlandmesser

Sorry to all. I wont be back at that office
for a week or so. Major snowstorm here in
PA.. Supposed to get 2 feet or so. I'll try
these things and get back to you. THANK YOU
VERY MUCH!!

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