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Problem with Windows Installer

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3 replies

by basir_noutash

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When I want to install something that needs windows intaller, i get this message: The windows installer service could not be accessed. This can occure if you are running windows in safe mode, or if the winodws installer is not correctly installed.
And when I want to install the installer, it says the services is already installed
(windows 2000)
Can somebody help?

3 replies

by angela.brown2

Reinstall the Windows Installer
To reinstall the Windows Installer, rename the damaged Windows Installer files, and then reinstall the Windows Installer. To do so:
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following line, and then press ENTER, where Drive is the drive where Windows is installed and where %Windir% is the folder where Windows is installed:
attrib -r -s -h drive:\%Windir%\system32\dllcache

For example, type
attrib -r -s -h c:\windows\\system32\dllcache

At the command prompt, type the following lines, pressing ENTER after each line:
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old

At the command prompt, type exit, and then press ENTER.
Restart your computer.
Update the Windows Installer files on your hard disk to the latest version. Windows Installer 2.0 is available for download from the Microsoft Download Center:

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