General discussion
October 26, 2004 at 05:34 AM
galahad04

Recurring Windows Installer msg box

by galahad04 . Updated 22 years ago

After uninstalling Publisher 2003 (with Office 2003 SP1 applied) and Visio 2003 SP1, every time I start Adobe Acrobat Pro 6.0 or try to load a PDF file, a Windows Installer box pops up every time and persists even if I click the Cancel or OK buttons. If I click Cancel, I have to repeat this another 5-7 times and if I’m lucky, the message box will go away (if not, I have to end the task through Task Manager, sometimes repeatedly). If I click OK, the message box goes away and then reappears a few seconds later, and usually goes away after 3-5 minutes. Is there any way to get the Windows Installer prompt to away?

The reason I mentioned the bit about Publisher and Visio 2003 is because this was not a problem until I uninstalled them. However, I am also not able to re-install them if that would help, since I get a message saying something along the lines of that it’s an incorrect version (I’m assuming because SP1 was installed for each). I’ve also tried researching the web for this, but was unable to find anything specific to this problem. Any ideas on how to resolve this would be deeply appreciated.

This discussion is locked

All Comments