Discussion Locked

Relaying Denied error in MS Exchange

0 helpful
7 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Last week our ISP notified us that we were sending spam mails. So we configured our MS Exchange 5.5 to stop relaying. (Authentication is required and no hosts nor IP addresses are allowed to relay). Now our email can get in but outbound mails are returned with a "relaying denied" message. However, if we sent an email to our ISP's domain, it gets thru. Our ISP contends that the fault is with our configuration, while our MS Exchange vendor claims that the error is with our ISP's configuration. I tend to agree with our MS Exchange vendor, but how do we convince our ISP? Thanks.

7 replies

by kinetechs

Hi,
If I understand correctly, it looks like a misconfiguration of Exchange.

Where did you set the requirement to authenticate? If it was on the CONNECTIONS tab of the INTERNET MAIL SERVICE properties then it should be changed to FROM ANY HOST (SECURE OR NON-SECURE).

Now to the ROUTING tab. Make sure you select REROUTE INCOMING SMTP MAIL... and make sure you add an entry for each internet domain that you want Exchange to accept email for.

That should be all unless there were a lot of other changes made to the IMS.

Cheers!
~Sean

by 262noni

Did that. Thanks but the problem has been resolved. Our Exchange configuration was ok, it was our ISP's onfiguration that caused the problem.

by curacao_dejavu

Hi,

on the routing tab you have to select, "reroute incoming smtp mail" and add the domian(s) (your domain) that you the exchange server may reroute.

Leopold

by 262noni

Did that. Thanks but the problem has been resolved. Our Exchange configuration was ok, it was our ISP's onfiguration that caused the problem.

by curlergirl

How is your IMC configured as far as the outbound server - are you sending your mail to the ISP's smtp server or to its DNS server? This would be in the IMC settings on the tab where you have all the settings for outbound mail (sorry - it's been a while since I ran an Exchange 5.5 server, so I can't remember the name of the tab). You should have a server name or IP address in a box on that tab pointing to a server at your ISP. This should be the ISP's DNS server name or IP address, not the ISP's SMTP server. If it's the ISP's smtp server, that may be why you are seeing the behavior - the ISP's SMTP server is denying relaying by your server. BTW, Microsoft recommends putting in the IP address rather than the server name, but if you do this, you need to keep tabs on your ISP to make sure they don't switch their DNS server IP addresses around.

Hope this helps!

by 262noni

Did that. Thanks but the problem has been resolved. Our Exchange configuration was ok it was our ISP's onfiguration that caused the problem.

This discussion is closed to new replies.