Remote access profile

Have a guy using Win xp remote desktop to login to his office pc. Instead of getting his profile (desktop settings etc. ) he gets the admin generic profile, he is using same login and password he uses at that p.c..

Can you give me an idea of why it wouldnt just give him his original profile? why does it act like he is new to the p.c. and giving him a generic profile.

Thanks,
bill