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Remote Access Service problem

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10 replies

by abubin

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Hi,

I have a server running NT4 sp6a. The LAN uses fixed IP. I have installed remote access recently. I am using dial-up to login and connected at 31.2kbps. Callback also enabled and working fine.

The problem is, I am unable to let the client access his/her own folder. That is possible while connected using LAN. How could that happen?

They can only access folders with access specified to "everyone". Is there a special user group for remote access user?

Thanks in advance.

10 replies

by abubin

That's what I suspected at first but then I find no built-in RAS group in the usermanager. Do I have to add them manually?

by michaeltubs

The access required is in usermanager to allow Dial Up access. However if you have fixed IP addresses, make sure that it is specified in the Dialup properties of the client machine.

by abubin

i have no problems dialing-up. Just only cannot access user's own folder. Can even check mails with Lotus Notes.

by cavedweller

In addition to the User Manager setting "allow remote access", there is a RAS setting to "allow access to domain" (probably not the exact wording). The User setting allows the user to log in. The RAS setting allows them to access network resources(like their user share) too. Otherwise they can only access the RAS server itself.

by curlergirl

In the properties of the Remote Access Service, on the same screen where you specify the network settings, there is a checkbox that is necessary to allow users to access resources on the entire network. If this box is not checked, they will be able to access only resources on the RAS server itself. If the user folders they are trying to access are on a different server, this is probably what you're running into. Hope this helps!

by abubin

the resources that they cannot access is located in the RAS server itself. It is actually the user's own home folder. These folders have the security set as such that only the user themselves have access to it. How can this be? When the user login through RAS, they still uses their login password which identify them as the user. Why can't they access their own folder that they can access if they login through LAN?

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