Windows Forum

Ask something
Discussion Locked

Remove printer from printers folder

0 helpful
7 replies

by nettek

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

We recently had a shared network printer die. When we attempt to remove the printer from the printer folder on our Win2K Pro clients, we receive the following message:

"Printer connection cannot be removed. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server."

No kidding.

How do you remove a non-existent printer from the Win2K Pro printers folder?"

7 replies

by ann777

You need to have admin rights on that client computer. Then look at Control Panel --> Add/Remove Programs and make sure the driver was not installed locally (obtained from the printer server) -- remove it from Add/Remove Programs if it is there.Else go to the Printers folder, right-click on the Printer and Delete it.

by nettek

I have admin rights. If I could right-click on the printer and delete it, I would not have posted this question. It is when I attempt to delete the printer that I get the message above.

by hootie14

I have seen this problem before. I went into the Registry and did a search for "printer name" and deleted each instance of the printer then went to the Printer folder and was able to delete the Printer icon. You might want to back up your registry before you do this.

This discussion is closed to new replies.