Reports wont open in Access

Hello all a user came to me asking about their Microsoft Access reports, I am not to familiar with reports in Access and their functionality so I dont know where to began to troubleshot. She has at least 20 reports listed and none will open. I double click nothing happens, I try to open it in a different view nothing happens. When I try to create a new database using either method and finish supplying the needed data it says unable to create your report? Does anyone know what the problem maybe?