After I read this article by Bob Lewis, I thought “hey if this catches on, maybe IT isn’t doomed to be a an endless money pit like healthcare..
Everywhere I go on consulting gigs, business owners and some executives in larger businesses are all complaining about the amount of money they sink into IT every year. New hardware, new software, more upgrades, more new projects that they don’t even know why it’s a project. One largue business executive complained bitterly about the IT “experts” when he asks something outside of their speciality. He said their like damn HMO doctors. [His words] Have a cough and your doctor says he has to call in the respitory expert who seperately bills you from your doctor who bills you for calling in the specialist. Ask the head of IT about some security concern and he’s gotta hire an expert to come in and tell me the answer rather than giving me the gist of it.”
What I believe to be the most important point Bob brings up is, to quote: Whose idea was this, anyway?
Where did the standard model come from in the first place?
The answer is both ironic and deeply suspicious: It came from the IT outsourcing industry, which has a vested interest in encouraging internal IT to eliminate everything that makes it more attractive than outside service providers.”
To read the full article from Info World:
http://www.infoworld.com/d/adventures-in-it/run-it-business-why-thats-train-wreck-waiting-happen-477?page=0,0