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Satellite Use?

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by nevernessit

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Hi all, and thanks in advance. I have been asked by a person I met yesterday if I could go and have a look at his business and assess what they could do with a satellite dish they have on their roof. Apparently the last IT guy that worked for them organised its installation which was very pricey, but left before the actual connection was complete. The guy reckons that its intended use was to be their primary internet connection, and that they have already had offers from people nearby to pay and share the system. I am going down there sometime this week to see what I can make of it, but as I have had no previous experience in satellite internet I am asking here if anyone has any info, can explain how this might be setup or can point me to an online site that goes into detail. (If possible of a regional nature to Australia) Thanks.

5 replies

by sgt_shultz

directpc and huges i think are the only players anymore...they have websites. most of the suppoort stuff is going to be available to dealers only but worth googleing to get to their sites. you probably can call their tech support when you get there. without installation cert you will not be qualified to move antenna i do not believe, if it transmits as well as receives. you might have satellite 'down' and phone 'up' so then that would not apply. find the server computer. the coax from antenna will come in somewhere and go to transceiver box which goes to a pc. that is satellite server pc, you might consider rebooting it. but have a look round first, if software is installed, it will tell you if it has good signal etc. if software is not installed you will need to see if you can get it from website or customer service. i am sure you can do this. just go slowly and tell people what you are trying to accomplish. let them tell you how to do it. be guided. let others solve, you facilitate. probaly have tech support number right on it somewhere. maybe all is up and all you may have to do is add satellite server pc to network...
remember to firewall, anti-virus, ad block etc. maybe offer internet security check and lunch and learn on social engineering, safe email practices.
offer to harden the server.

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