Scanning

Hello all
as am working in abig engineering company,am always facing some scanning problems,the scanned documents always come to my emails as an attachement (document.pdf)where am unable to copy,save or open

can anybody give me any suggestions for this,taking into consideration that most of our scanners dont support the feature of changing the name of the attachement

by the way,changing the profile will solve the problem but i need the exact temp folder that should be cleared