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script-error in internet explorer

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by europanorama 1 view

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when opening options in norton system works-antivirus, then there is a script-error/internet explorer. i cannot activate autoprotect or make any other changings. even new windows installation(over old one)-i had to solve the windows-setup-problem-did not help.
if i have to get rid of norton system works/firewall, how is the procedure to get rid of all? if there will be some elements left i cannot reinstall.

8 replies

by oz_media

Will need more info first. When you get the Script error what is the error code or info. If you get a Details button, copy the first two lines of details and post them or email me at hscovell@natgtelecom.com
I should be able to help with if the details are given.

by europanorama

1. to solve the windows-setup-acccess-problem(could be solved reinstalling winme over old) i tried out system recovery using several date-points back without success.
2. norton system works shows autoprotection and virus-definition-problem. at start there is a dos-error(database-virusdefinitions). when going to antivirus-options(norton system works 2002) to activate autoprotection there is an error:
internet explorer-script error
line 15
sign 2
error unknown
code 0
url res://c:\programs\norton%20systemworks\norton%20Antivirus\NAVOPTS.dll/options.htm

by tduval

Mainly, Norton 2k3 problems are Windows installer problems.

Try to update your windows (IE, Tools, update), so as to correctly install this software.

I think you're under NT4 wkst. Once, I didn't succeed in installing NSW on such a computer...

by europanorama

its a pentium 166 mmx-windows me. it was working. maybe the problem is due to the windows-setup(entry)-problem which is now solved. i will have to reinstall nsw anyhow. question: how to get rid of it completely?

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