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Seimens Speedstream 4100B

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by pchancey007 1 view

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I have two NICs on my computer. I use at&t's DSL as internet connection. I accessed the modem's Advanced Config. files using 192.168.0.1 in my browser. I set my modem to Bridge mode, and now I have lost my DSL, Internet & Activity lights on my modem. at&t tech support said I have a deffective modem! Is this BS? Why would it go out after selecting Bridge Mode? I'm sure I screwed up. Can anyone help me? And,"Yes, I did push the reset button after I could not longer connect online." Thanks!

PKC

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by business_javier

Thank you for choosing AT&T Internet Services. I'm Javier from Tier 1 Support from DSL.

I see you have an small issue with the modem, it is very easy to fix this. follow my instructions and you get your modem fixed.

1.-go to 192.168.0.1
2.-click over Advanced Option
3.-then on the black buttons, press over Connection configuration.(You may be prompted for Modem Access Code; it's the yellow label one, please type in the numbers without dashes or spaces and hit continue)
4.- then check you whole settings are fine and at the bottom of the page,click over the save changes button.
5.- if you have set everything fine you'll get a restart needed prompt. Click restart
6.-then wait up for the countdown
7.-once the countdown is over, click over the login button; if you see "you are already connected to the internet", Congratulations! you are connected. if you see login user id & password, click connect, then type in the modem access code and click continue.
8.- go to att.yahoo.com & help.sbcglobal.net for connectivity test purposes.

I really hope my words help you out with this issue.
If you have doubts, you can contact me at business_javier@hotmail.com, and tell me u need help about connectivity on MSN.

Once again, My name is Javier. Thank you for choosing AT&T Internet Services, where we value your business. Have a nice day

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